1

The Impact of Behavioral and Economic Drivers on Gig Economy Workers

Year:
2018
Language:
english
File:
PDF, 747 KB
english, 2018
4

Managing Customer Expectations and Priorities in Service Systems

Year:
2017
Language:
english
File:
PDF, 713 KB
english, 2017
5

The Impact of Delaying the Delay Announcements

Year:
2011
Language:
english
File:
PDF, 276 KB
english, 2011
6

Competition in Service Industries

Year:
2007
Language:
english
File:
PDF, 364 KB
english, 2007
7

The Mexico-China Sourcing Game: Teaching Global Dual Sourcing

Year:
2010
Language:
english
File:
PDF, 3.14 MB
english, 2010
14

Service Competition with General Queueing Facilities

Year:
2008
Language:
english
File:
PDF, 368 KB
english, 2008
15

Price Competition Under Mixed Multinomial Logit Demand Functions

Year:
2013
Language:
english
File:
PDF, 325 KB
english, 2013
19

Bounded Rationality in Service Systems

Year:
2013
Language:
english
File:
PDF, 389 KB
english, 2013
20

Competition in Service Industries with Segmented Markets

Year:
2009
Language:
english
File:
PDF, 274 KB
english, 2009
21

Cutting in Line: Social Norms in Queues

Year:
2012
Language:
english
File:
PDF, 276 KB
english, 2012
22

How Do Delay Announcements Shape Customer Behavior? An Empirical Study

Year:
2016
Language:
english
File:
PDF, 389 KB
english, 2016
23

Large-Scale Service Marketplaces: The Role of the Moderating Firm

Year:
2012
Language:
english
File:
PDF, 374 KB
english, 2012
24

Global Dual Sourcing: Tailored Base-Surge Allocation to Near- and Offshore Production

Year:
2010
Language:
english
File:
PDF, 385 KB
english, 2010
25

Would the Social Planner Let Bags Fly Free?

Year:
2011
Language:
english
File:
PDF, 257 KB
english, 2011
26

Competition in Service Industries with Segmented Markets

Year:
2009
Language:
english
File:
PDF, 2.23 MB
english, 2009
27

Service Competition with General Queueing Facilities

Year:
2006
Language:
english
File:
PDF, 364 KB
english, 2006
28

Service Competition with General Queueing Facilities

Year:
2008
Language:
english
File:
PDF, 4.58 MB
english, 2008
31

Bounded Rationality in Service Systems

Year:
2011
Language:
english
File:
PDF, 359 KB
english, 2011
32

Competition in Service Industries

Year:
2007
Language:
english
File:
PDF, 3.72 MB
english, 2007
34

Managing Customer Expectations and Priorities in Service Systems

Year:
2015
Language:
english
File:
PDF, 890 KB
english, 2015
35

Competition in Service Industries with Segmented Markets

Year:
2006
Language:
english
File:
PDF, 290 KB
english, 2006
37

Skill Management in Large-Scale Service Marketplaces

Year:
2017
Language:
english
File:
PDF, 702 KB
english, 2017
45

Pricing and Dimensioning Competing Large-Scale Service Providers

Year:
2010
Language:
english
File:
PDF, 316 KB
english, 2010
47

Managing Service Systems in the Presence of Social Networks

Year:
2017
Language:
english
File:
PDF, 1.02 MB
english, 2017